RESERVATION AND CANCELLATION POLICY

Conditions

The hotel requires a valid credit card number for all reservations.

An amount equivalent to the first night’s stay, including taxes will be charged 3 days before the date of arrival, without this payment the reservation will be canceled.
Accepted cards:
VISA and MasterCard

Children’s rate:

under 3 years of age: free
4-15 years of age: $15 + taxes (per night)
16 years of age +: $23 + taxes (per night)

For information, our Hotel is an historic building built in 1902, so unfortunately, we can not add an elevator.

Cancellation policy

In the event of a cancellation or a date change within 3 days prior to your arrival date, the hotel will charge the following fees:

• 3 days before the scheduled arrival date: no charge
• Less than 3 days before the scheduled arrival date: one night (including taxes) will be charged
• For No shows the entire stay will be charged

ATTENTION/IMPORTANT

SPECIAL CANCELLATION POLICIES

In light of the high traffic associated with the holiday season and IRONMAN events, our reservation policy is as follows:

• A minimum 2-night stay is required during the ½ IRONMAN in June.
• A minimum 4-night stay is required for all stays during the IRONMAN in August.
• A minimum of 2 nights is required for all reservations for the Holiday Season:
*From December 20, 2019 to January 5, 2020
*From December 18, 2020 to January 9, 2021:

• A deposit of 50% of the total amount of the reservation will be charged 14 days before your stay.

• The balance will be charged 3 days before your arrival

For any date change or cancellation during these same periods, within 14 days of your arrival date, the hotel will charge the following fees:

• The reservation deposit will be kept.

• In case of cancellation or modification, within 3 days before your arrival, the entire stay will be charged.

• No shows are considered to be late cancellations and are subject to the same charges. No refund will be possible.