RESERVATION AND CANCELLATION POLICY

The hotel requires a valid credit card number for all reservations.

The stay will be charged on the morning of the reservation for the regular rate and at the time of booking for a non-refundable rate.

Otherwise, the reservation will be canceled.

Accepted cards:
VISA and MasterCard

Children’s rate:

under 3 years of age: free
4-15 years of age: $15 + taxes (per night)
16 years of age +: $23 + taxes (per night)

For information, our Hotel is an historic building built in 1902, so unfortunately, we can not add an elevator.

Following the Covid-19 pandemic, for all reservations made with the regular rate our cancellation policies are more flexible, .

Reservations can be canceled or modified (subject to availability) until noon on the day of arrival.

These conditions are not applicable on a promotional rate.

Otherwise the cost of the first night + tax will be charged.

• For no shows the entire stay will be charged

In light of the high traffic associated with the holiday season and IRONMAN events, our reservation policy is as follows:

• A minimum 2-night stay is required during the ½ IRONMAN in June.
• A minimum 4-night stay is required for all stays during the IRONMAN in August.
• A minimum of 2 nights is required for all reservations for the Holiday Season:
*From December 20, 2019 to January 5, 2020
*From December 18, 2020 to January 9, 2021:

• A deposit of 50% of the total amount of the reservation will be charged 14 days before your stay.

• The balance will be charged 3 days before your arrival

For any date change or cancellation during these same periods, within 14 days of your arrival date, the hotel will charge the following fees:

• The reservation deposit will be kept.

• In case of cancellation or modification, within 3 days before your arrival, the entire stay will be charged.

• No shows are considered to be late cancellations and are subject to the same charges. No refund will be possible.