RESERVATION AND CANCELLATION POLICY

Reservations conditions

For any reservation, the hotel will ask for a valid credit card number as a guarantee
The amount of your stay will be debited 24 hours before your arrival

Cards accepted:Visa and MasterCard
Arrivals: 3:00 pm  Departures: 11:00 am
Parking and free Wi-Fi           Breakfast not served

For information, our hotel being a historic building dating from 1902, we do not have an elevator

Cancellation policy

The reseervation can be canceled or modified, free of charge, 24 hours before the date of arrival, except for the periods mentioned below:
Ironman 70.3 (June 23-25, 2023)-Minimum fo two nights
Ironman Mont-Tremblant (August 18-20, 2023)– minimum of three nights stay
The reservation can be canceled if the request is received 7 days before the date of arrival. Otherwise, the first night will be charged

Spring break (February 17to March 18, 2023)
Quebec construction holiday (July 23 to August 5, 2023)
Holiday season (Dec 22, 2023 to Jan 6, 2024)
The reservation can be canceled if the request is received 3 days before the arrival date. Otherwise, the first night will be charged.

ATTENTION/IMPORTANT

NCNR POLICY (NON-CANCELABLE/NON-REFUNDABLE)

Full payment for the stay will be taken upon receipt of the reservation
No cancellation or refund possible

For absences (NO SHOW), the entire stay will be charged